Introduction to iTrustCapital
iTrustCapital provides a platform for managing self-directed IRAs that include cryptocurrencies and precious metals like gold. As these accounts represent retirement wealth, safeguarding login and account security is critical. This article covers login steps, MFA, transfers, funding, reporting, and best practices for keeping accounts safe.
Steps to Log In
- Navigate to
https://www.itrustcapital.comor open the official app. - Click Log In and enter your email and password.
- Complete MFA verification for secure access.
- Check your dashboard for notices, transfers, or pending custodian approvals.
Multi-Factor Authentication
Enable MFA immediately after account creation. Available options:
- Authenticator apps: Authy, Google Authenticator, Microsoft Authenticator.
- SMS codes: Supported but less secure than authenticator apps.
- Recovery codes: Store securely offline for emergencies.
Funding and Transfers
- Start transfers or rollovers from the dashboard.
- Complete custodian authorization forms as prompted.
- Verify emails and confirmations from official custodians only.
- Monitor your account for incoming funds and activity updates.
Trading & Custody Actions
- Review on-screen confirmations against custodian records.
- Enable withdrawal whitelisting for added protection.
- Contact support for large transfers or unexpected notices.
Tax & Reporting
Retirement accounts come with specific reporting requirements. iTrustCapital provides tax documents and statements in your account. Maintain records of contributions, rollovers, and distributions to avoid errors and penalties. Always consult a tax professional for tailored guidance.
Troubleshooting Login
- Forgot password: Use the reset link; check spam folders if no email arrives.
- MFA issues: Sync device time for authenticator apps; use recovery codes if available.
- Account locked: Contact support and be ready to verify identity and recent activity.
Best Practices
- Use a strong, unique password stored in a password manager.
- Protect your email account with MFA—most recoveries rely on email access.
- Keep devices patched and updated with security software.
- Review activity logs and enable login/transaction alerts.
If You Suspect Fraud
- Change passwords immediately from a secure device.
- Revoke sessions and disable withdrawals.
- Contact iTrustCapital Support and custodian partners with evidence.
- Consult tax/legal professionals if significant assets are affected.
FAQ
How long do transfers take?
Transfers may take several days to weeks depending on custodians and paperwork.
What is needed for account recovery?
Expect ID verification, past transaction details, and custodian approval steps.
Can I withdraw funds freely?
Withdrawals from IRAs have tax and penalty implications. Follow rollover or distribution rules carefully and consult a professional.